Bright Solar Lights - Store Policies
Bright Solar Lights ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and the services we offer.
Information We Collect:
We collect several types of information when you use our online store and services:
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Personal Information: This may include your name, billing and shipping address, email address, phone number, and payment information. You provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.
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Non-Personal Information: This includes information that does not identify you personally, such as your browsing activity on our website, device information (operating system, browser type), and IP address. We collect this information automatically when you use our website.
How We Use Your Information
We use your information for the following purposes:
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To fulfill your orders for solar lights and provide customer service related to your purchases.
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To send you marketing and promotional communications about Bright Solar Lights products and offers (only with your consent). You can unsubscribe from these communications at any time.
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To personalise your experience on our website by recommending solar lights you might be interested in.
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To improve our website and services by analysing website traffic and user behaviour.
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To comply with legal and regulatory requirements, such as tax laws.
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We may share your information with third-party service providers who help us operate our business, such as:
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Payment processors (e.g., Stripe, Adyen & PayPal) to securely process your payments.
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Shipping companies (e.g., Evri, DHL & Yodel) to deliver your orders.
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Marketing agencies to manage our email marketing campaigns (we will never sell your email address to third-party marketers).
Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, and destruction. These steps include using secure servers, encrypting your payment information, and implementing access controls. However, no website or internet transmission is completely secure.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete the information from our records if we learn that it was collected from a child under 13.
Changes to this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or comply with new legal requirements. We will notify you of any changes by posting the new Privacy Policy on our website.
If you have any questions about this Privacy Policy, please contact us